المساءلة
في المسلة، المساءلة هي محور مهمتنا. ونحن نؤمن بأن التقدم الدائم يتحقق من خلال الاستماع إلى المجتمعات التي نخدمها وإشراكها بشكل هادف في كل مرحلة من مراحل عملنا.
We prioritize transparency and integrity across all our operations. We regularly engage with the communities we serve to gather feedback, understand their needs, and continuously refine our approaches. By involving community members in decision-making processes, we not only build trust but also ensure that our interventions remain relevant, effective, and sustainable.
Our commitment to accountability drives us to continuously assess our impact and adapt our strategies to better serve those who rely on us. We take seriously our responsibility toward the resources entrusted to us and hold ourselves accountable to the communities, partners, and donors who support our mission.
At Al-Mesalla, we don’t only work for our communities—we work with them. Their voices guide our efforts, and their needs shape our priorities, ensuring they directly benefit from the results of our collective work.
سياسة النزاهة
في المسلة، نعمل على ضمان الالتزام من خلال تنفيذ سياسات داخلية شاملة والالتزام الصارم بالإجراءات
At Al-Mesalla, compliance is upheld through comprehensive internal policies and strict adherence to established procedures. Our Accounting and Finance Manual outlines the systems, policies, and procedures used to record and monitor all financial transactions. These guidelines—available in multiple languages—are regularly reviewed, approved, and signed by the relevant authorities to ensure accuracy and consistency. The Cost Allocation Policy provides transparent, accountable methods for allocating costs across programs, ensuring effective and equitable financial management. Our Procurement Manual emphasizes core principles such as transparency, integrity, competitive bidding, and supplier selection based on both quality and value. Additionally, the Finance Department’s Standard Operating Procedures (SOPs) reinforce strong internal controls throughout the entire accounting cycle, including detailed procedures for purchase orders, approvals, and disbursements.
Complaints
To offer feedback or file a complaint